Last updated: March 2026
Each production session ("shoot") lasts 4 hours and is carried out by a team of 2 technicians. The number of videos produced varies depending on the type of content and the complexity of the project. The session includes setup, filming, and equipment teardown.
A pre-production session is required before each shoot. This 60-minute meeting is used to plan the content, establish objectives, and prepare the logistics for the session.
Pre-production must be completed at least 48 hours before the scheduled shoot date. Any changes to the shoot plan after pre-production must be communicated as soon as possible.
Each production session includes 12 hours of editing. Additional editing hours are billed at a rate of $70/hour (before taxes).
Minor revisions are included in the allocated editing hours. Major revisions (concept changes, complete restructuring) may incur additional fees.
Content produced by CASA Studio is intended for digital use: social media, websites, online advertising, newsletters, etc. Any use outside of the digital scope (television, billboards, cinema) must be subject to a separate agreement.
Full payment is required at the time of booking, before the shoot. Payments are processed securely via Stripe.
In the event of a chargeback, an administrative fee of $75 will be applied in addition to the original transaction amount.
Shoot and pre-production time slots are booked based on availability shown in our online booking system. A booking confirmation is sent by email after payment.
Cancellation credits are non-transferable and non-refundable.
The CASA+ subscription is a 12-month commitment. In the event of early termination, a penalty equal to 50% of the remaining monthly payments will be charged.
Renewal is automatic unless notice is given 30 days before the anniversary date.
CASA 360 packages require the signing of a separate contract. The contract will be sent by email after booking and initial payment. Production time slots are only confirmed after the contract is signed.
The client becomes the owner of the final content after full payment of the invoice. CASA Studio retains the right to use completed productions for portfolio, promotional, and demonstration purposes, unless otherwise agreed in writing.
Raw files (rushes) are not included in standard packages and may be requested for an additional fee.
CASA Studio is committed to providing professional, high-quality service. However, our liability is limited to the amount paid for the session in question. CASA Studio shall not be held liable for indirect damages, loss of revenue, or consequential damages.
These terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada. Any dispute shall be submitted to the competent courts of the District of Montreal.
For any questions regarding these terms, contact us at info@casastudio.ca.